Frequently Asked Questions (FAQ)

  1. What are the payment methods accepted at KARAM?

We accept payments by credit/debit card (Visa, MasterCard, American Express) and PayPal to facilitate your purchases at KARAM.

  1. How long will it take for my order to arrive at KARAM?

Delivery time may vary depending on your location and the shipping method selected. Orders are typically shipped within 2-5 business days and the estimated shipping time will be shown at checkout.

  1. Can I exchange or return a dress at KARAM?

Yes, we accept exchanges and returns within 30 days after receipt of the order at KARAM. The dress must be in original and unworn condition. Please see our returns and exchanges policy for more details.

  1. How can I contact KARAM customer service?

You can contact us through the contact page that you will find on the KARAM website. We are available to help you from Monday to Friday from 8 a.m. to 5 p.m.

  1. What should I do if I have other questions that are not here?

If you have any other questions or concerns, please do not hesitate to contact us. We are here to help you and provide you with the best shopping experience possible.